VoIP · Networking · IT infrastructure
Clear scope. Written quote. No surprises.
Worldwide remote support from R690 an hour, on-site by arrangement from R805 an hour. You see the scope, timing and total in writing before anyone starts.
Most faults sit in one of three places
The phone
No dial tone, one-way audio, or a handset that will not register.
The network
Wi-Fi, switches, and the route between the two ends.
The system
The phone system or server the call depends on.
Services
01
VoIP & telecoms
Dropped calls, one-way audio, and phone systems that will not register.
From R690 / hour
02
Networking
Wi-Fi, switches, and the connection between your people and the systems they use.
From R690 / hour
03
IT infrastructure
Servers and the rest of the setup your business depends on.
From R690 / hour
01
VoIP & telecoms
Dropped calls, one-way audio and handsets that will not register. Remote VoIP fault diagnosis from R690 an hou…
02
Networking
Router, switch, Wi-Fi and VLAN configuration, structured network points and network faults. Small-job estimate…
03
IT infrastructure
Server, network and connectivity reviews and defined infrastructure changes with rollback steps. From R690 an …
Published rates
South African rand. VAT is added only when the written quote says so. Full rate sheet.
Remote technical support
Troubleshoot one VoIP, network, or infrastructure issue and document findings.
R690 / hour
On-site technical support
Diagnose and resolve an in-scope VoIP, network, or infrastructure issue at the customer site.
R805 / hour
After-hours support
Work agreed outside the published normal-hours window.
R1,035 / hour remote
Network setup or configuration
Router, switch, Wi-Fi, VLAN, addressing, or basic connectivity configuration.
R1,380–R3,450
Structured network point
Install and test one cable point, up to 20 m from the hub, where site conditions permit.
R805 / point
Site survey and written recommendation
On-site discovery, current-state notes, constraints, and a priced recommendation.
R805 / hour
Ask for a quote
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